- Description
- Curriculum
- FAQ
- Reviews
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Do you wish to migrate PBX users from on-premises to the cloud?
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Do you want to keep or need to keep your current on-premises legacy PBX as a hybrid system to use loud UC as well?
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Does your current legacy PBX offer unique features that are critical to your business?
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Do some or all of your users need features that the Phone System does not currently provide?
Microsoft’s Phone System technology allows Microsoft Teams to use PBX and call control features in the Microsoft 365 cloud.
The phone system is compatible with MS Teams clients and approved gadgets. You can use Phone System to replace your current PBX system with a set of services that are directly provided by Microsoft 365.
Internal calls within your company are handled only within the Phone System and never across the Public Switched Telephone Network (PSTN), eliminating the need for long-distance charges.
The phone system offers add-on options for connecting to the PSTN in order to place external calls.
You can link a supported, customer-provided Session Border Controller (SBC) to a phone system using Direct Routing.
Using this feature, you can set up on-premises Public Switched Telephone Network (PSTN) connectivity with the Microsoft Teams client.
In this course, students will learn to configure the Microsoft Phone system by following hands-on labs as demonstrated in the course. The course teaches all the advanced features offered by Microsoft Teams Enterprise Voice.
All lab exercises use the Microsoft Azure Cloud platform. Students will be able to configure the phone system direct routing step by step by installing MS Teams-certified SBC and trunking with Asterisk PBX for the demonstration.
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4
Introduction to Microsoft Phone System.Introduction to Microsoft Teams and its components.
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Microsoft Phone System Features.
In this lecture, you will learn about the features offered by Microsoft Teams, - Cloud PBX.
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Microsoft Phone System Setup Requirements.
In this lecture, you will learn about the Microsoft license requirements for Teams Phones.
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7
PSTN Connectivity Overview
In this lecture, you will learn what PSTN connectivity options are available for Microsoft Teams.
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8
SBC - Session Border Controller - Pre - Requisites for MS Teams.
In this lecture, you will learn about the SBC prerequisites for Microsoft Direct Routing.
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9
Section Review & Recap.
Section Review & Recap.
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10
Preparing Lab for Hands on Exercises.
In this lecture, you will learn about the lab details that we are going to follow in this course.
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11
Acquiring Required Licenses for Microsoft Phone System.
In this lecture, you will learn to create Office 365 E5 trial license and comprising among O365 E1 & E3
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12
Microsoft Office 365 (Europe Students Only)Microsoft O365 Licenses in Europe.
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13
Initial Configurations in MS O365 Admin
In this lecture, you will learn to perform basic initials setup of O365 domain that we will use for Microsoft Teams Enterprise Voice.
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14
Configuring MS Teams Users for Enterprise Telephony.
In this lecture, you will learn to add and configure users for Microsoft Teams Enterprise Telephony.
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15
Setting up - Environment in Microsoft Azure Cloud for the Lab Course
In this lecture, you will learn to set up the lab environment over a Microsoft Azure platform to practice hands-on in this course.
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16
SBC - Session Border Controller Installation in Microsoft Azure.
In this lecture, you will learn to perform the installation of MS Teams Certified SBC.
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17
Setting up SBC for Microsoft Teams Direct Routing.
In this lecture, you will learn to configure the SBC - Session Border Controller for Microsoft Teams Direct Routing.
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18
Steps for Configuring SBC in Teams Admin Center - TAC
In this lecture, you will learn the steps for configuring SBC in Teams Admin Center TAC.
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Configuring Microsoft Teams Admin Center for Direct Routing.
In this lecture, you will learn to configure Microsoft Teams Admin Center for Direct Routing with Routing & Dialplan policies.
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20
Testing Calls: Between Microsoft Teams & PBX via SBC
In this lecture, you will experience a calling demonstration between Asterisk PBX & Microsoft Teams via Direct Routing.
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21
Asterisk PBX Configurations Files
Asterisk Configurations files for Lab building for MS Teams Direct Routing.
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22
Microsoft Teams Calling Policies.
In this lecture, you will learn about the calling policy and its various settings.
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Microsoft Teams Voicemail Policies.
In this lecture, you will learn about voicemail policies and how to apply to a Teams user.
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24
Understanding E.164 Format Numbers & Regular Expression.
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25
Microsoft Teams Dial Plans & Normalization Rules.
In this lecture, you will learn to customize the MS Teams Dialplan by adding various RegEX patterns to allow, Emegency, National & Toll-Free Calls.
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26
Enabling Users for National, Toll Free & Emergency Calling.
In this lecture, you will learn to configure the dial plan & voice routing policies to Teams user and perform some numbers translation testings.
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27
Sample Auto Attendant Call Flow Diagram.
In this lecture, you will learn the basic building block of an auto attendant system.
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28
Microsoft Phone Resource Account License.
You will learn to acquire a Microsoft Phone Resource License. These licenses are used to build auto attendant & call queues voice applications in Microsoft Teams.
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29
Creating & Configuring Resource Accounts.
You will learn to create & configure the Resource Accounts in this lecture.
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30
Creating Call Queues in Microsoft Teams.
In this lecture, you will learn to create a call queue in Microsoft Teams.
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31
Creating Holidays Schedule in Microsoft Teams.
You will learn to create a holiday calendar in Microsoft Teams.
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32
Creating Auto Attendant in Microsoft Teams.
In this lecture, you will learn to put together all the building of Auto Attendant like Call Queues, Holidays Calendar etc.
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33
Final Testing of Auto Attendant & Call Queues
In this lecture, we will perform complete for Auto Attendant & Call Queues.
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34
Troubleshooting Microsoft Teams Outbound Calling.
In this lecture, you will learn the troubleshooting of outbound calls from Microsoft Teams related to dial plans.
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